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★ GMC-Registered Surgeons · 9 UK Clinics

Privacy Policy

How Hair Transplant Klinik collects, uses and protects your personal data under UK GDPR.

GMCRegistered surgeons
9UK clinics
200+5-star reviews
GPhCPharmacy reg. 9013103
✓Flexible payment plans

Who we are

Hair Transplant Klinik operates hairtransplantklinik.co.uk and provides hair restoration services across nine UK clinics. We are a registered pharmacy (Reg. 9013103). For any privacy question, contact info@hairtransplantklinik.co.uk.

What we collect

When you submit an enquiry we collect your name, phone number, email address, postcode, how you heard about us and anything you tell us about your hair concern.

If you become a patient we also collect health information relevant to your treatment, including medical history and clinical photographs. Health data is special category data under UK GDPR and is handled with additional safeguards.

Our website collects standard technical data such as IP address, browser type and pages visited.

Why we use it

  • To respond to your enquiry and arrange a consultation
  • To assess your suitability for treatment and plan your care
  • To provide aftercare and follow-up
  • To meet our legal, clinical and regulatory obligations
  • To improve our website and services

Our lawful basis

For enquiries we rely on your consent, given when you tick the consent box on our forms. For patient care we rely on contract and, for health data, the provision of health care under Article 9(2)(h) UK GDPR. For legal record-keeping we rely on legal obligation.

Who we share it with

We do not sell your data. We share it only with our clinical team, and with service providers who process data on our behalf under contract, such as our website host and email provider. We may disclose data where required by law or by a regulator.

How long we keep it

Enquiry data that does not lead to treatment is kept for up to 24 months. Patient clinical records are retained in line with UK health record retention requirements, which is generally a minimum of eight years after your last treatment.

Your rights

You have the right to access your data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability. Where we rely on consent you may withdraw it at any time.

To exercise any right, email info@hairtransplantklinik.co.uk. We respond within one month.

If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies

Our website uses cookies necessary for it to function, and may use analytics cookies to understand how the site is used. You can control cookies through your browser settings.

Security

We use technical and organisational measures to protect your data, including encrypted connections and access controls. No transmission over the internet is completely secure, but we take reasonable steps to protect information you send us.

Changes

We may update this policy. The version published on this page is the current one.

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Hair Transplant Klinik

Natural Hair.
Real Results.

Speak with a specialist about what is realistic for your hair, with no pressure and no obligation.

  • GMC-registered surgeons
  • Real patient before & after results
  • 9 clinics across the UK
  • Free, no-obligation consultation
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